MERCEDES-BENZ SOUTH WALES OWNERS AREA

At Sinclair Mercedes-Benz, we’re dedicated to providing you with the best possible customer experience, which is why we have compiled a range of useful contact details and links to assist you throughout the ownership of your Mercedes-Benz.

In addition our "Mercedes me connect" app can also help make your life that little bit easier, it offers a range of comprehensive services to support you while on the move. Discover what features and services are available for your car by clicking the button below.

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GUIDE TO WARNING LIGHTS

To help you understand the most common warning lights that may appear on your dashboard, we have compiled a simple guide based on a traffic light system.

Whilst there is no need to be overly alarmed, it is important that you respond to each warning light accordingly to not only reduce any damage to your vehicle but to ensure that it continues to drive safely.

To help you get to know the functions, understand the controls and gain valuable insights about your car you can also download your vehicle ‘owner’s manual’ we’ve included a link below to access a range of model manuals on both desktop and mobile devices.

At all times please be assured that we are here to assist you so, if there is any action that you’re unsure about or a repair is required, your local Mercedes-Benz South Wales aftersales team will be on hand to make sure everything is safe and in optimum order.

VIEW GUIDE

OWNER'S MANUAL

ROADSIDE ASSISTANCE

Comprehensive Roadside Assistance comes free-of-charge for 3 years with any new Mercedes-Benz or 1 year with all Approved Used cars. If you break down, we will send a qualified technician to try and fix the problem at the roadside. If this can’t be done, they will recover your car to your home, or a Mercedes-Benz Retailer.

For immediate assistance contact: 0800 1 777 777

From abroad or a mobile phone, please call: +44 (0)207 975 7077

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ASSISTANCE BUTTONS

Whether it’s a breakdown or other damage Mercedes-Benz assistance buttons can help.

What should I do, if something happens? Where do I turn when there’s damage? Who can come quickly when needed? Mercedes-Benz can help. Simply contact us by pressing the button in your Mercedes-Benz and we will advise and assist you with the next steps. From on-site personal assistance, to arranging transportation for you, to providing the best repairs possible for your Mercedes-Benz. We provide a complete assistance service so you can keep going in comfort.

 

SOS BUTTON

One press of a button is enough, the SOS button in the overhead control panel of your vehicle immediately makes a call to the Mercedes-Benz Emergency Centre.

GET IN TOUCH

Should you need to contact us directly to discuss your vehicle, you can submit an online enquiry directly to our sales or service departments by using links below.

CONTACT SALES

CONTACT SERVICE

BOOK A WORKSHOP VISIT

Our online portal, My Service, lets you get an instant quote for a service, MOT, diagnosis, or fixed price repair, then book your car in to a Mercedes-Benz Retailer at a time that suits you.

BOOK A WORKSHOP VISIT

SERVICE CARE

Looking after your Mercedes-Benz is simple. With a ServiceCare plan you’ll know exactly how much your costs will be. With prices starting from just £29 a month* you can pay for your scheduled servicing, as well as your MOT fees as needed, either in manageable monthly payments or as a one-off upfront payment. You can purchase the number of services and MOT tests needed based on the age and service schedule of your vehicle, over a 12-48 month period. Let ServiceCare help you take the hassle out of maintaining your vehicle, so you can focus on enjoying the drive!

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*Based on two services for an A 200 d less than 12 months old. Terms and Conditions apply

 

Sinclair Garages Limited is authorised and regulated by the Financial Conduct Authority (ref: 305925). Our other group companies , Sinclair Garages (Bridgend) Limited, Sinclair Garages (Newport) Limited, Sinclair Garages (Cardiff) Limited and Sinclair Garages (Swansea) Limited, are Appointed Representatives of Sinclair Garages Limited. You can check this on the FCA's register by visiting the FCA's website www.fca.org.uk/firms/financial-services-register or by contacting the FCA on 0800 111 6768.

Our permitted business is the supply of motor vehicles and associated products and services, including Finance and Insurance. We are a Credit Broker not a Lender. We do not charge for this service but will receive a commission from our finance partners. The nature of the commission is either fixed flat fee or fixed percentage of the balance funded. Neither the commission nor any other associated benefits we receive influences the interest rate or premium you pay.

© 2024 Sinclair. All Rights Reserved. Sinclair Group is the brand name for all of our limited companies. Registered in England and Wales.

Registered Address: Sinclair Group | Old Field Road | Bocam Park | Pencoed | CF35 5LJ. Registered number: 1192572. Automotive Web Site by Bluesky Interactive Ltd

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